From E-Commerce
to AI-Commerce

Powered by Agentic AI,
NEVO Turns Your Online Store
Into a Personal Sales Assistant

Shopping experience directly affects what customers are willing to pay. With the right advisor, navigating complex menus, endless choices, and inaccurate search results becomes obsolete for your customers. Our advisor is NEVO. It’s your shortcut to a smarter, smoother, and genuinely personalized journey. With intelligent product discovery that keeps your customers satisfied.

Imagine a perfectly trained sales assistant who knows your products inside out, understands exactly what each customer wants, and guides them step by step to the right choice. That’s NEVO: our digital, agentic AI system that goes beyond traditional chatbots.

And NEVO really does the work:

GUIDE

NEVO actively guides customers through your product range.

Its conversations feel natural and human-like, making every interaction intuitive.

COMPARE

NEVO presents product options perfectly tailored to each customer.

Whenever customers need support to make confident choices, NEVO builds a personalized comparison table.

ASSIST

NEVO helps customers select products, complete purchases, or book appointments like test rides.

It can also hand over well-informed customers to your human sales team when personal interaction adds value.

NEVO is here to bring back the personal touch where it’s missing most: in the digital shopping experience.

Why Do You Need Our Sales Assistant NEVO?

High-value purchases come with high expectations. Shoppers research extensively, compare multiple options, and take their time before deciding. NEVO ensures you meet these expectations by delivering guidance, clarity, and personalized experiences exactly when and where they’re needed.

96%

of customers research big purchases online. 75% search 1-4 weeks online before committing (Greenbook.org).

70%

of consumers are willing to pay more for personalized products and services (Forbes).

69%

of online shoppers go straight to the search bar (Nosto), but 74% abandon their carts due to overwhelming content, too many choices & decision fatigue (Accenture).

Highly Customizable, Built for Your Store

Your business is unique, and so is NEVO. It’s individually customizable: tone of voice, visuals, and product presentation can all be tailored to fit your brand. Get a first impression of the possibilities:

Clear, concise, and focused on
delivering reliable insights

Casual, upbeat, and always
ready to help

Blends warmth with clarity to
adapt to any conversation

Trusted.
Adaptable.
Seamless Integration.

NEVO adapts smoothly to your existing platforms, from checkout systems to CRMs and external tools. It can create CRM-linked contacts, capture contextual conversation data, and keep your sales workflows fully visible.

With our extensive experience integrating diverse systems, we ensures a friction-free digital sales experience, no matter your setup.

We’re the Right Partner for Your Digital Sales!

NEVO is built by Diconium, a company with a long-standing history in optimizing e-commerce experiences. With strong data and AI expertise, bringing both worlds together is only natural. For any industry selling high-spec, high-value products, we can be your strategic partner to elevate the digital shopping experience.

We already built successful partnerships with:

See NEVO in Action

Get a first impression of how our intelligent sales assistant interacts, guides, and personalizes the shopping experience in real time:

From Design to Training to Optimization:
We Support You Every Step of the Way

Excited to take your business from E-commerce to AI-commerce?

Your NEVO team:

Detlev
Herbst

Senior Manager Diconium strategy

LinkedIn

Swantje Kowarsch

Swantje
Kowarsch

Managing Director
Diconium data

LinkedIn

Tomas Golabski

Tomas
Golabski

Senior Director
Diconium data
Berlin

LinkedIn

David Blumenthal-Barby

David
Blumenthal-Barby

Senior Principal AI

LinkedIn

Neal Sinclair

Neil
Sinclair

Senior Data
Scientist

LinkedIn

Mitja Behnke

Mitja
Behnke

Senior Specialist Service & Process Design

LinkedIn

data insights

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